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These renewal and cancellation terms apply to Spline online subscription purchases online. If you have signed an order form with Spline (Enterprise customer), these terms do not apply to you – your order form terms apply instead.

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Refund Policy

  • All payments are non-refundable unless we determine otherwise.
  • If a refund is approved, it will be issued to the original payment method.
  • Refunds may be granted in situations such as:
    • Billing errors
    • Duplicate charges
    • Other circumstances at our sole discretion

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Cancellation Policy

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How to Cancel

You can cancel your subscription at any time by following these steps:
  1. Navigate to your account’s Settings.
  2. Click on Cancel Plan and follow the process.

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Cancellation Terms

  • Your subscription will stay active until the end of the current billing cycle.
  • You will retain full access for the duration of your paid period.
  • Once canceled, your subscription will not renew automatically.
  • We do not offer partial refunds for unused time in the billing period.
For all other billing questions, reach out to us at support@spline.design